[Repo] I want to make my family's line free of charge! A story that struggled with name change (transfer) with Rakuten Mobile
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Tweet from twitter@iPhoneMania_jp April 20, 2021 12:20 until reading about 4 minutes 22 seconds Rakuten Mobile's Rakuten UN-LIMIT VI has no basic charge It is a pay-as-you-go plan that starts. If the amount of data communication is less than 1GB, it is 0 yen / month is epoch-making, but there is a point to note that only the first line is free for the same name. I tried to change the name (transfer) to avoid this, so I would like to report it. It was a very long process.The basic charge of Rakuten UN-LIMIT VI, which starts with the first line free for the same name
Rakuten UN-LIMIT VI, a plan launched by Rakuten Mobile in April 2021, is a monthly fee. It is an epoch-making plan that the price starts from free. The fee is a pay-as-you-go system, and if the monthly data communication volume is less than 1GB, it is free, up to 3GB is 980 yen (tax included 1,078 yen), up to 20GB is 1,980 yen (tax included 2,178 yen), and how much more is used However, the monthly basic charge is 2,980 yen (3,278 yen including tax). The writer was also attracted to this plan and signed up using an iPhone. However, there is one caveat to this price plan. That is, "Only the first line starts at 0 yen for the same contract name, and the second and subsequent lines start at 980 yen". For example, even if the whole family uses Rakuten Mobile's Rakuten UN-LIMIT VI, if all the subscribers are the same person, the second and subsequent lines will start at 980 yen. Even if the amount of communication is less than 1 GB, only the first line will be 0 yen applied. The monthly basic charge of 980 yen for 3GB of traffic is cheap, but at this rate, there are other MVNO candidates, and it can be said that the great advantage of using Rakuten Mobile is lost.
If you change the name (transfer), it is possible to start with a monthly basic charge of 0 yen
There is one solution to this problem. The basic charge starts from 0 yen if you change the contract name of each family line by name change (transfer). Docomo, au, and Softbank accept name changes, so if you change the name and make each line a different name and then transfer to Rakuten Mobile with MNP, you can start the basic charge free on all lines without any problems. is. However, many MVNOs do not accept name changes in the first place. In this case, you have to change the name after transferring MNP to Rakuten Mobile. The author was in the situation of "MNP transfer from MVNO that cannot change name and all family lines have the same name", so I tried to change the name after transferring to Rakuten Mobile.
Rakuten Mobile, which can only be processed in writing
A handling fee of 3,000 yen (3,300 yen including tax) is required for the name change, and will be billed to the new subscriber together with the usage fee. Unfortunately, Rakuten Mobile only accepts name changes in writing. It is impossible to change over the internet, let alone face-to-face. Since I had no other choice, I decided to do it in writing. For the written procedure, you need to prepare three documents.
Of these, the Contractor Information Registration/Change Application Form and Power of Attorney can be downloaded from the Rakuten Mobile site. Please note that the Power of Attorney is included in the file of the Contractor Information Registration/Change Application Form. Once downloaded, print and fill out the form by hand. At least the power of attorney is required to be written by hand, so it is not possible to fill in everything on a computer. The types of valid identity verification documents are also listed in this downloaded file, so please enclose a copy of your driver's license, etc. Identity verification documents for both the old and new subscribers are required. The address of the submission destination is described on the last page of the file, and it is possible to send it by cutting out the document destination and pasting it on the envelope.
Notification of identity verification procedure will be sent
After sending the documents, wait until the "notice of identity confirmation procedure" arrives. This is a document that confirms that the new subscriber lives at the correct registered address. Since the notification of the identity verification procedure will be sent by simple registered mail that does not require forwarding, it will be confirmed that the new subscriber lives at the address applied for when it is received. Therefore, I do not do anything in particular just because I received this document. In my case, it took about 3-4 weeks to receive this document. During this time, I did not receive any notification that my documents had arrived at Rakuten Mobile, and when I inquired about the situation via chat, the only answer I got was "Please wait for a while." .
Receive an email about changing the subscriber
Next, you will receive an email about changing the subscriber from Rakuten Mobile. In my case, this email came 3 days after I received the simple registered mail. In this email, if you do not have one, you will be asked to create a Rakuten account for the new subscriber and register your address, etc. and payment method with Rakuten Mobile. When you're done, reply to the email and you're done.
You will receive a notification that your registration details have been confirmed, and the procedure has been completed. . I thought that this was the end, but it will take a little more time from here, 4 days later, I will receive a notification that all the procedures have been completed. When I checked my Rakuten Mobile, I found that new subscribers also started with a basic charge of 0 yen. When changing the name, we were not asked to replace the SIM, or there was a period when the new subscriber's line could not be used.Name change that took about 40 days in total, I want to wait patiently
This name change took a very long time like this, It took about 40 days in total . I have to say that it was not very good for my mental health that I had no choice but to wait because I was not notified of the progress during that time, and even if I contacted the support, I had no choice but to wait. If you are thinking about changing your name after transferring to Rakuten Mobile by MNP, it may be better to change your name in advance. We recommend that you start by keeping in mind that it will take time to change your name with Rakuten Mobile.
Source: Rakuten Mobile (Hauser)
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